Service Level Agreement
All packages work brand-independently. We provide maintenance and support regardless of your system brand.
Basic protection for small businesses and offices
Comprehensive protection for medium and large enterprises
For factories, hotels and critical facilities
Packages can be customized. Contact us for details and pricing.
Instead of reacting after a failure, take preventive measures beforehand.
A UPS failure, network outage or security system crash can last hours. Every hour means production loss, data risk and customer dissatisfaction. We minimize these risks with periodic maintenance.
SLA anlaşması olmadan arıza bildirimi yaptığınızda sıranızı beklemeniz gerekir. SLA ile müdahale süreniz garanti altında — Gold pakette 4 saat, Silver pakette 8 saat.
During periodic checks we test UPS battery health, network performance, fire detector function and security camera recordings. We detect issues before they become failures.
Semi-annual fire detection maintenance is legally mandatory. With an SLA, we track the schedule and provide regular reports.
Regularly maintained UPS, switch, camera and panel systems last 40% longer. Unmaintained systems face early failures and high replacement costs.
Get maintenance for IT, security, energy and automation from one company. One contact, one invoice, one responsibility instead of 5 different firms.
Learn more about our on-site, remote, project and consulting services.
Our Technical ServicesOn-site technical support in Izmir, Manisa and Antalya. Single solution partner for all brands. Quick response guaranteed.